Support

Our customers enjoy free support for all of our products.

Frequently Asked Questions

Compatibility?

The logbook is designed to be used with Microsoft Excel, however, it is also compatible with these other programs listed here:

iPhone, iPad or Android?

Yes! It is compatible with several Apps on Apple and Android devices. Download onto your computer first, then transfer to your iPad using a file-sharing app (see "Sync Logbook" below).

App Store
Excel App
Numbers for iOS App
Google Sheets App (free)
Google Play
Excel App
Google Sheets App (free)
 

Import from existing logbook?

Yes! You can import your flights from Logten Pro as well as any other logbook program, so long as you can export to a .txt or .csv file (or any other spreadsheet format), you will be able to easily copy and paste each column into our logbook.

Sync logbook?

Yes! If you keep the spreadsheet file in Google Drive, Dropbox, iCloud Drive, or any other app which allows you to sync files to your computer, this will ensure it is backed up and accessible on multiple devices.

Easy to use?

Yes! No knowledge or skills with formulas or complex tasks are required – the logbook does all of the hard work for you.

Subscription fees?

No. We only charge a one-time payment for the logbook, which is then yours to keep forever. We do not charge a recurring monthly or yearly subscription fee.

Get in touch with us the fast way

Start a conversation from our Live Chat.

Otherwise send us an email and we'll aim to get back to you within 2 business days.

(when we're not out flying ourselves)

PO Box 301271
Auckland
New Zealand
0752

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